High-performance game hosting in Sweden started after you pay.

Yes. As a private individual: the full amount within 14 days. Open a ticket and tell us what you did not like, and I will refund you. It is written under right of withdrawal and on the guarantee.

Yes, at no extra charge. Open a ticket or message us on Discord, send the world/plugins (zip or SFTP). We guide you or import it. We do not promise an exact time — it is one person doing it. Aternos has its own guide.

In Sweden, always. A PowerEdge in Skurup and server hardware at Hostup in Stockholm. Which one you got shows in the panel.

I cannot promise you a ping, because it is mostly decided by your own connection. What I can tell you is what we measure ourselves: 44–64 ms from our measuring point in Stockholm to the game servers. That number includes Minecraft's own handshake and is therefore higher than pure network time — if you are in Skåne on fibre, your number will be lower. If you want to know for certain, ask in Discord and we will test it together.

HS-1 in Skurup is a Dell PowerEdge 1950 with an Intel Xeon. VPS-1 in Stockholm is an AMD EPYC (Rome) with four cores. Model, cores and clock speed are on the hardware page — read straight from the hardware. The mini PC (HS-2) is out of service.

Minecraft mainly uses one core, so that is the number that matters. Paid servers usually go to the Stockholm node first. Everything is kept up to date on the hardware page.

In the panel, under your server: enter their email address and choose how much they may do. Three levels:

• Friend — sees the console and what is happening, but cannot type in it.
• Helper — can start, stop and restart it.
• Co-admin — console, files, backups and schedules.

No level may invite more people or reinstall the server — you keep that control. They get their own account with their own password, so you never have to hand out yours. Change your mind and you remove them with one button, and their access ends immediately.

Processor, memory, disks and how much of each machine is rented out are on the hardware page. The numbers are read from the machines every five minutes. Nobody types them in by hand, so they cannot go stale without it showing.

As soon as Stripe says the payment went through, the server starts being set up. On Paper we have measured the time from the server being created until we send start: from nine seconds to a few minutes. That is not the same as being able to join, and Rust takes longer. Sign-in arrives by email. No number is a promise.

Yes. Download the zip under Worlds on Aternos and import it in the panel. We do not log in to Aternos for you. Step by step is in the guide.

Yes, and the server stays where it is. The limits are rewritten in place, so the address, the ports, your plugins and your world are exactly as before — only bigger. You do it yourself under Plan or Shop in the panel, as many times as you like. The only thing that stops you is if the machine the server sits on is full; then we move it. The difference for the rest of the month is billed straight away. If you want to go down a size, say so — then we need to work out what gets refunded.

The server is paused. If a renewal does not go through you have seven days to pay — then it is unlocked at once. If it is not paid it is deleted after those seven days, so the memory can go to someone who pays. If you cancel yourself the world is kept for thirty days, with a reminder a week before.

The usual thing in this industry is to sell a machine with 32 GB as 60. It works out almost always, because most servers rarely use everything they pay for. But on a Friday evening when everyone is online at once, it gets slow for all of them.

Skånehost never puts in more than actually fits. That means fewer customers per machine, and that sometimes I have to tell you a size is sold out. You can check the arithmetic yourself on the hardware page.

The server is shut down, but it is not deleted at once. If payment fails you have seven days. After a cancellation, thirty. Within that time you can pay or restart the subscription, or download a copy. After that it is gone for good.

Yes. Upload it in the file manager. If it is too large for that, send it to me and I will put it in for you. It costs nothing.

You do not outgrow us. Raise the size under Plan, or buy more memory, CPU and storage under Shop, as many times as you like. The address and the world stay. The only stop is if that particular machine is full — then we move the server to the next node, you do not move to another host.

Crypto mining, denial-of-service attacks, botnets and spam lead to immediate suspension. To detect that, processor, traffic and how many people are online are monitored. Your worlds, your files and your chat are never read. The full list is in the terms.

So that new communities and groups of friends can get started without a card. It is the same hardware and the same panel as paid — but capped: 2 GB, 10 GB disk, a Discord requirement, one server per person, and renewal every 14 days. Free takes what is left over; paid reserves its spot.

You have to click Renew in the panel (or Renew in Discord) at least every 14 days. Playing does not count. Three days before, a reminder is sent by email — and a DM if Discord is linked. Without renewal the server is deleted so the spot goes to someone actually playing. The 24/7 add-on is exempt.

Max one free server per Discord account and per network address. VPN/proxy may be refused at creation. Rate limits against spam. Inactive ones are cleared after 14 days. It is also written in the terms.

No. We do not promise "unlimited" memory. Paid gets guaranteed resources — what is on the card is what you get. How much is rented out versus the total is shown live on the hardware page. If a package does not fit, it cannot be ordered.

The website and panel sit behind Cloudflare. In front of the game ports there is a filter that limits how many connections the same sender can open — that stops the usual small attacks. Against an attack that fills the whole line it does not help; that needs scrubbing at a data center, and I am not buying that in. It is written out under infrastruktur and on the hardware page — better to say so now than when it breaks.

På the status page — nodes, website and panels, updated continuously. No sign-up. The hardware specs and how much is rented out are on the hardware page.